Off-White x Air Jordan 5 “Sail”

All items offered on Shineful are made-to-order.  This means that when you place your order, we print that item/s just for you, one at a time for the best quality!

We work with different artists and manufacturers worldwide. This is the reason for the delivery times below. Keep in mind that that is also the reason we are able to offer such amazing pricing on our products.

Shipping carrier: USPS, DHL, EMS, Local Post…

Orders are processed when the payment is accepted.

More than anything we want you to be happy with your purchase! If something doesn’t look or feel right, please email us at [email protected] and we’ll make it right!

Please be reminded that our policy lasts 30 days for replacement/refund request only. If 30 days have gone by since your purchase, unfortunately we can’t offer you a replacement or refund.

Also please be informed that placing an order means that you accept all the terms mentioned below:

At this time we do not offer Return in any case, we just offer replacement. If your item is defective, you don’t need to return the original item and we will resend you a replacement for free.

Due to hygiene reasons and the fact that our products are customized, we do not exchange or issue full refund unless an item you received has a major problem. This is when the item is:

• Significantly different from the description or the preview shown to you.

• Damaged due to the fault of our factory or the carrier.

• Not what you ordered.

For other cases (not mentioned above) we will refund you 30% of the product value.

Learn more about Refund Policy here.